Privacy Policy

The protection of your personal data is very important to us, which is why this PRIVACY POLICY is designed to comply with the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS. Its purpose is to inform you of the type of personal data we collect from you, the way we use, handle and share it.

What personal information do we collect from you?
As a client of any of our services, we may request personal information related to:

• Your Name(s), Place and Date of Birth, Marital Status, Address, Occupation, Federal Taxpayer Registry, etc., Email and Telephone Numbers.
• Your patrimonial data such as Bank Accounts, Credit History, Personal Property, Assets and Liabilities, Obligations and Rights, among others.
• Information related to the different business areas, such as: Administration, Management, Human Resources, Sales, Agreements between Partners and/or Associates, Internal Processes and Policies, Compliance with Obligations, Corporate Image, Products and Services offered and, in general, all/any information that must be known, according to the requirements and consultancy requested.
• Official Photographs and Images that prove your identity and the information that you declare, as well as your RFC and CURP (Mexico).

What personal data do we collect from you at COMPLEMENT CONSULTING GROUP?
Through our forms you can collect information related to basic contact information. Said information is used for the purpose of establishing direct contact with you through our COMPLEMENT CONSULTING GROUP staff.

What do we use your personal data for?
COMPLEMENT CONSULTING GROUP, collects and uses your personal data to fulfill the following purposes: (i) Accredit and confirm your identity, (ii) Perform the services that business consulting implies, (iii) Understand and meet your Legal, Digital Marketing, Advertising, and General Business needs, (iv) Prepare all documents of interest related to the business consultancy provided (v) Provide business, digital and legal marketing advice, (vi) Process registrations in official records, (vii) Prepare content and digital marketing strategies, (viii) Carry out market studies, (ix) Issue opinions and carry out business strategies, (x) Generate invoices and payment receipts, (ix) Comply with the applicable legal requirements and implement recommendations (xi) Verify the information you provide us.

With whom do we share your information and for what purposes?
Your personal data is processed by the Associates and Collaborators of COMPLEMENT CONSULTING GROUP, in order to provide the service(s) and carry out the consultancy that you request or that are related to your affairs, for which reason, said data is transferred to them to develop the strategies of business, carry out advertising on social networks, carry out compliance with legal obligations before administrative authorities, among others and before individuals in matters related to topics in which you have an interest in or relationship with.

How is my data collected and used through the www.complementcg.com site?
When entering the website www.complementcg.com, the server saves the following information: the Domain or IP address of the computer requesting access, the Date of access, the HTTP Response Code, the Web Page through which you enter and the Number of Bytes transferred through the connection, Browsing Time on our website, Sections/Pages Visited, and Internet Pages accessed prior to ours. The aforementioned information is obtained for system security purposes, as well as to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our Internet page, as well as to offer you new services based on your preferences. In some cases, the website stores certain information on your PC through “cookies”. A “cookie” is the name of the data file that is stored on the hard drive of the computer equipment or electronic communications device of a user when browsing a specific Internet site, which allows the exchange of status information between said site and the user’s browser. The use of “cookies” can reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the website. The “cookies” do not allow www.complementcg.com to have access to your system or your personal data, unless you provide such information voluntarily. It is important to mention that the standard configuration of the browser allows the use of “cookies”, so you can disable said configuration in your browser.

Our website www.complementcg.com may contain links to external websites that do not correspond to COMPLEMENT CONSULTING GROUP and, therefore, have no relationship with us. We recommend that you review and read the privacy policies and terms of use of such external websites before visiting them.

How can you limit the use or disclosure of your personal information?
You can limit the use and disclosure of your personal information through the following means:

• Submitting the application at our business address: Calle ECUADOR 215, Col. Vista Hermosa, Monterrey, N.L.
• Sending it via email to the following address: info@complementcg.com
• Calling the following telephone number: (+52-81) 13-06-91-53
• The person in charge and responsible for the processing of personal data: Lic. Brenda Elizabeth Pérez Sierra

How can you exercise your rights to access, rectify, cancel or oppose the processing of your personal data?
The exercise of your rights of access, rectification, cancellation and opposition or the revocation, total or partial, of consent, may be made by submitting your request in writing to our business address, addressed to Lic. Brenda Elizabeth Pérez Sierra, or by mail email to info@complementcg.com or by telephone number (+52-81) 13-06-91-53, with the understanding that once they are embodied in a physical or electronic document in any other magnetic medium or any technology, you can exercise none of the aforementioned rights over them, being able to do so only with respect to those that are kept in the COMPLEMENT CONSULTING GROUP database.

How to find out about any changes made to this privacy notice?
This privacy notice may undergo modifications, changes or updates and when this happens, we will modify the date of the last update. In order for you to be informed in this regard, we invite you to consult this Privacy Notice at the reception of our offices.

How can you contact us?
If you have any questions about this privacy policy or do not agree with its terms, you must express your opposition by sending an email to info@complementcg.com, otherwise, it will be understood that you have granted your full consent.

Date of last update: January 17, 2019